Shipping policy

general shipping

when will my order be delivered?
orders will arrive within 5-7 business days after your order is placed via regular usps, unless we inform you otherwise on our website or by email.  shipments leave from California and transit time will vary based on your distance from our facility. 
how do i track my order?
we’ll email you a tracking number as soon as your order has shipped (if you provided an email address with your order). if you have any questions about the status of your order, please email us at hello@enjoysorbietea.com.
what if my package didn't arrive?
please email us at hello@enjoysorbietea.com. we’ll do our best to work with the carrier to resolve the issue, but please note that we are not responsible for any errors in the order or the address provided which result in our shipping company not being able to deliver the order.